Operator exam FAQs

A: First of all, read all of the instructions – they hold valuable information regarding the exam and the consequences of certain actions. The test does come up in a pop-up window, so you will have to temporarily allow pop-ups from the testing site. Take your time answering the questions – you have seven days to complete the exam and can stop and restart taking the exam as many times as you need to during that time frame. Contact Jenalee Boese at jenalee.boese@state.mn.us, 651-757-2238; or Ben Palmquist at benjamin.palmquist@state.mn.us, 651-757-2637 if you have any questions.

A: At this time the exam is free for you to take. However, training is often not offered for free so you will have to check with the training provider to determine what their costs are. The MPCA does not approve nor determine what the cost of third-party training.

A: Yes. Before the exam you will answer a series of questions that will identify the exact exam for you to take. You will need to know the components of your tank system to properly fill out this questionnaire.

A: You can visit the www.pca.state.mn.us/tank-database.html and search for your site information. Make sure you are searching for a tank site and not a leak site. You can also contact your tank service provider to help you identify the type of tank system at your facility.

A: The MPCA recommends training prior to taking the exam, however it is not required. Important: If you fail the exam you will be required to attend an MPCA approved training course in order to re-take the exam within 30 days.

A: The MPCA has compiled a list of important factsheets and resources that you can use for the exam. These and more information on operators can be found at www.pca.state.mn.us/ust-operator-requirements.html. You can also contact your member association (MSSA or MPMA) or your tank service provider; many of these entities are offering training/resources prior to taking the exam as well.

A: You have 10 days to complete the exam once you have started taking it. If you do not complete the exam within this timeframe it would be considered a failure of the exam and you will have to go to an MPCA approved training course and re-take the exam within 30 days.

A: Yes. You can start and stop taking the exam as many times as needed throughout the seven-day timeframe in which you have to complete the exam. Click on the “Stop and Restart Later” button on the bottom of the screen. On the My Test.com page you will then click on Restart and Continue an Unfinished Test or Other Content, click on the exam, and click on the “Restart and Continue Taking This Test” button.

A: If you fail the exam you will be required to attend an MPCA approved training course and re-take the exam within 30 days. MPCA approved trainers are listed at www.pca.state.mn.us/ust-operator-requirements.html. One other option for the facility is to designate a different employee of the facility as the designated operator to take the exam.

A: You are a certified operator for as long as you are designated at the facility. However, if you change components of your tank system you are required to take a test solely on the requirements of that component change. Also, if you site is inspected and found to have significant operational compliance violations you will be required to attend an MPCA approved training and re-take the exam.

A: Depending on the violations, you may be required to attend an MPCA approved training and re-take the exam. Some examples would be (this is not a complete list): improperly/not conducting leak detection on tanks and/or piping and cathodic protection violations.

A: No. You can simply compile all of the information regarding each of those systems into one and take the exam to be certified on all of the different systems.

A: Yes. You can designate as many people, as long as they are the owner, operator, or employee of the facility, as a Class A, B, or A/B operator.

A: No. This is a federal requirement and all states are requiring owners/operators to fulfill the operator training requirements. Some states require a standardized test while others require reoccurring training. Minnesota developed a state specific exam with a group of industry experts. Minnesota is one of the only states that issue a site specific exam. NOTE: If you have been certified in another state you can petition the MPCA to allow that certification to cover the Minnesota testing requirements.

A: Yes, all underground storage tanks, with the exception of heating oil only, are required to have a Class A and B operator designated and pass the exam. If your facilities Class A or B operator is onsite while the tanks are operating you do not have to designate any Class C operators.

A: Yes. All underground storage tanks, with the exception of heating oil only, are required to have a Class A and B operator designated and pass the exam by the applicable deadlines.

A: No. Class C operators have to be trained in emergency response procedures. The MPCA has a list of training providers you can use or you can develop your own training. The important thing to remember for Class C operators is that the training is documented.

A: Unless you need further accommodations, unfortunately there is not a different way to take the exam. However, because the exam is accessible from anywhere, you may find someone to help you logon and access the exam.